Terms of Service.
Effective Date: 26/05/2025
Welcome to GutGra.com (the “Website”), operated by Gut Grá, a registered dietetic service.
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Gut Grá, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Gut Grá and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Gut Grá and accessing the Website in connection with the provision of such services.
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1. Eligibility
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
We do not offer services to individuals residing in the USA, its protectorates and Canada, regardless of nationality or temporary residence, due to insurance and regulatory restrictions.
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2. Services
Our services include:
• Virtual one-to-one dietetic consultations
• Online and in-person corporate nutrition events
Services are provided remotely and in person and must be booked through the Website. You will receive instructions for payment and consultation after booking.
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3. Health and Medical Disclaimer
The information provided on this Website and during consultations is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Gut Grá does not provide emergency or acute care services. If you are experiencing a medical emergency, contact your local emergency services immediately.
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4. Payments
All fees are stated in GBP (£) and are payable in advance of any consultation or event. Payment methods will be confirmed during the booking process.
I operate on a 48 hour cancellation policy for in person appointments and events and a 24 hour cancellation policy for remote appointments and events. No refunds will be given for missed appointments without prior cancellation notice of at least 48 hours for in person appointments and events or 24 hours for remote appointments and events. In cases of late cancellation or non-attendance, the full session fee will be charged.
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5. Data Collection and Privacy
By using this Website and our services, you consent to the collection and use of personal data as described in our Privacy Policy. This includes:
• Name, age, and email address
• Health and medical information you voluntarily provide
• Payment information
All data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data shared by you via email or during appointments will be kept confidential, stored securely, and not shared with third parties without your consent, unless legally required.
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6. User Conduct
You agree not to:
• Misrepresent your identity, location, or health conditions
• Use the Website for unlawful purposes
• Share confidential advice given to you in consultations without consent
Gut Grá reserves the right to refuse service or cancel appointments if these terms are violated.
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7. Intellectual Property
All content on this Website, including but not limited to text, graphics, branding, and downloadable materials, is the property of Gut Grá and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
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8. Availability of the Website and Disclaimers
Any online facilities, tools, services or information that Gut Grá makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Gut Grá is under no obligation to update information on the Website. Gut Grá reserves the right to withdraw or amend any Services or Content on the Website.
Whilst Gut Grá uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Gut Grá accepts no liability for any disruption or non-availability of the Website.
Gut Grá reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
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9. Limitation of Liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Gut Grá accepts no liability for any of the following:
any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
loss or corruption of any data, database or software;
any special, indirect or consequential loss or damage.
Our total liability for any claim arising out of these Terms or your use of the Website shall not exceed the amount paid for the service in question.
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10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.
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11. Changes to Terms
Gut Grá may update these Terms and Conditions from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of the Website indicates your acceptance of the updated terms.
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12. Disclaimer
Gut Grá is run by Deirdre Costello, a UK Registered Dietitian. Deirdre is registered with the UK Health and Care Professions Council (HCPC) and the British Dietetic Association (BDA). Deirdre aims to use her nutrition knowledge and clinical expertise professionally, accurately and ethically.
The information shared by Gut Grá on this website and across our social media accounts is solely for educational purposes and is not a substitute for individualised advice from a registered dietitian or another appropriately qualified healthcare professional.
All opinions shared on this website are the views of the author.
Gut Grá adheres to the HCPC standards, which stipulate that any advertising must be accurate and done in a responsible way.
Gut Grá adheres to UK advertising law and guidelines form the Advertising Standards Authority (ASA) and the Internet Advertising Bureau (IAB) UK. All sponsored or affiliate posts will be clearly highlighted as such. When affiliate links are included, this means that at no extra cost to you Gut Grá earns a commission for click-through purchases.
Any product reviews or posts will be based on the author’s own opinion, even if sponsored, and any potential financial rewards will not play a part in the advice or recommendations of products or services offered. Mentioning a product doesn’t automatically imply endorsement or recommendation of this product.
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13. Contact Information
For questions or concerns regarding these Terms, please contact:
Name: Gut Grá
Email: dee@gutgra.com
Location: England, United Kingdom